HOW PERSUASIVE IS YOUR SALON TEAM?

AND WHAT TRAINING DO THEY NEED TO CONVERT MORE CUSTOMERS?

SPEND-SUASION is the new way to help your clients spend more.

WHAT IS SPEND-SUASION?

By blending spending with persuasion, the SPEND-SUASION method helps you, help your clients to spend more when they’re booking, re-booking or during a retail sale. It’s proven to comfortably increase your average client transaction by between 10-25%.

Just by having a conversation.

Three ways we can help you Get to Yes, now …

B2C PERSUASION

FREE 10 Commandments of  Being Persuasive

Understand the do’s and don’ts of Getting to Yes more often

B2C PERSUASION

FREE GET TO YES podcasts

Listen and learn a new way to help clients spend more

B2C PERSUASION

Are you a teller, seller or a persuader?

Find out how to be more persuasive TODAY

YOUR CLIENTS FEEL COMFORTABLE SPENDING MORE

The SPEND-SUASION model gives you the exact words to say and when to say them, to persuasively up-sell, cross-sell and recommend take-home retail. you won’t feel like you’re pressuring them. You’ll just be having a conversation. It’ll feel easy, comfortable even.

SPEND-SUASION was specifically created for beauty or dermal therapists, laser technicians, cosmetic injectors, clinicians, cosmetic physicians, practice managers, as well as salon and clinic owners.

SPEND-SUASION TRAINING PROGRAMS

WHO WILL BENEFIT?

Every B2C retail training program is designed to create results and has been developed, tried, tested and proven to work in the hair, beauty and body industries. Which type of business are you?

If you want your salon team to improve their interactions, have conversations that build relationships and convert enquiries into confirmed bookings, then our B2C retail training will undoubtedly change your hair, beauty or body business, no matter the size.

retail training | The Sales Catalyst

WHAT RESULTS CAN YOU EXPECT?

For many businesses, a single customer can be worth thousands of dollars over the course of their lifetime. Everything you do should be aimed at attracting them, acquiring them, converting them, getting them to return and for them to refer their friends.

Our industry-specific B2C retail training is personalised to each company’s market and their problems.

Retail Training | The Sales Catalyst

REAL WORLD INDUSTRY RESULTS FROM OUR B2C RETAIL TRAINING

“Neil really hit the nail on the head with his take on great customer service and the way we should be communicating with clients and potential clients. The concept of Ask-> LISTEN-> Sell really resonated with me as it taught us that no matter how much we know the most important part of the interaction is to listen first. His interaction with our group was second to none I hope to work with him in the future.”

Charlotte Antwan – Evolution Laser Clinics

“Over the last 18 months I have been working with Neil to increase retail sales and systemise my business, to prepare for a second location. Over this time Tan Temple has increased retail sales from 5% of income to 12%! Neil has held retail training nights with my staff and the difference it has made to my business is amazing. I would highly recommend Neil to anyone looking to boost their salon.”

Jacci Haslam – Tan Temple Bondi Beach

“Wow, Amazing results across our network, we saw an increase on average of 48% on product sales. Could not recommend Neil enough.”

Meagan Atar – General Manager – Brazilian Butterfly

WHAT PROGRAMS ARE OFFERED?

We tailor our ‘GET TO YES’ retail training programs to suit each company’s specific issues. However, there are six core areas that may be part of your program, depending on your needs:

Retail Training | The Sales Catalyst

PROFESSIONAL PRAISE FOR MY SALON-SPECIFIC B2C RETAIL TRAINING

“Neil is very engaging and extremely knowledgeable in the beauty industry. His skills would be very handy for our team to utilise and maximise ‘helping our clients to buy.”

Hanni Vial – Laser Clinics Australia – Chatswood

“I love how Neil relates to us and certain situations we’re put in. Very good at giving examples and making us feel like we’re in the customers shoes when he gives examples.”

Meghan Dillon – Laser Clinics Australia – Fountain Gate

“The training program has been very informative and helpful for sales. It has been very helpful for me to go from a medical perspective to a sales mind.”

Katelyn – Evolution Laser Clinics