HOW PERSUASIVE IS YOUR SALON TEAM?
AND WHAT TRAINING DO THEY NEED TO CONVERT MORE CUSTOMERS?
SPEND-SUASION is the new way to help your clients spend more.
WHAT IS SPEND-SUASION?
By blending spending with persuasion, the SPEND-SUASION method helps you, help your clients to spend more when they’re booking, re-booking or during a retail sale. It’s proven to comfortably increase your average client transaction by between 10-25%.
Just by having a conversation.
B2C PERSUASION
FREE 10 Commandments of Being Persuasive
Understand the do’s and don’ts of Getting to Yes more often
B2C PERSUASION
Are you a teller, seller or a persuader?
Find out how to be more persuasive TODAY
YOUR CLIENTS FEEL COMFORTABLE SPENDING MORE
The SPEND-SUASION model gives you the exact words to say and when to say them, to persuasively up-sell, cross-sell and recommend take-home retail. you won’t feel like you’re pressuring them. You’ll just be having a conversation. It’ll feel easy, comfortable even.
SPEND-SUASION was specifically created for beauty or dermal therapists, laser technicians, cosmetic injectors, clinicians, cosmetic physicians, practice managers, as well as salon and clinic owners.
SPEND-SUASION TRAINING PROGRAMS
Starter Program
For smaller clinics, salons and spas- Access to complete Spend-suasion model
- Live 60 minute Zoom team conference calls x 4
- 4 hrs face-to-face training with your team (1 session)
- Live 60 minute Zoom team conference calls x 2
- 8 hrs face-to-face training with your team (2 sessions)
- Program training tailored to your specific treatment offerings
- Pre-training briefing with owners/managers
- Face-to-face training and practice with your team (2 sessions)
- Goal setting principles and individual exercises
- Review of your team member’s progress
- Live team Q&A session
- 100% Money back guarantee
- Payment plan available
- Summarised team feedback
- Workbook for each participant
- FAST task setting worksheets for each participant
- 8 hrs of persuasion training
- 6 hrs of persuasion training
- 4 hours of persuasion training
Professional Program
For mid-sized or larger clinics, salons and spas- Access to complete Spend-suasion model
- Live 60 minute Zoom team conference calls x 4
- 4 hrs face-to-face training with your team (1 session)
- Live 60 minute Zoom team conference calls x 2
- 8 hrs face-to-face training with your team (2 sessions)
- Program training tailored to your specific treatment offerings
- Pre-training briefing with owners/managers
- Face-to-face training and practice with your team (2 sessions)
- Goal setting principles and individual exercises
- Review of your team member’s progress
- Live team Q&A session
- 100% Money back guarantee
- Payment plan available
- Summarised team feedback
- Workbook for each participant
- FAST task setting worksheets for each participant
- 8 hrs of persuasion training
- 6 hrs of persuasion training
- 4 hours of persuasion training
Specialist Program
For large, specialist clinics- Access to complete Spend-suasion model
- Live 60 minute Zoom team conference calls x 4
- 4 hrs face-to-face training with your team (1 session)
- Live 60 minute Zoom team conference calls x 2
- 8 hrs face-to-face training with your team (2 sessions)
- Program training tailored to your specific treatment offerings
- Pre-training briefing with owners/managers
- Face-to-face training and practice with your team (2 sessions)
- Goal setting principles and individual exercises
- Review of your team member’s progress
- Live team Q&A session
- 100% Money back guarantee
- Payment plan available
- Summarised team feedback
- Workbook for each participant
- FAST task setting worksheets for each participant
- 8 hrs of persuasion training
- 6 hrs of persuasion training
- 4 hours of persuasion training
WHO WILL BENEFIT?
Every B2C retail training program is designed to create results and has been developed, tried, tested and proven to work in the hair, beauty and body industries. Which type of business are you?
If you want your salon team to improve their interactions, have conversations that build relationships and convert enquiries into confirmed bookings, then our B2C retail training will undoubtedly change your hair, beauty or body business, no matter the size.
WHAT RESULTS CAN YOU EXPECT?
For many businesses, a single customer can be worth thousands of dollars over the course of their lifetime. Everything you do should be aimed at attracting them, acquiring them, converting them, getting them to return and for them to refer their friends.
Our industry-specific B2C retail training is personalised to each company’s market and their problems.
WHAT PROGRAMS ARE OFFERED?
We tailor our ‘GET TO YES’ retail training programs to suit each company’s specific issues. However, there are six core areas that may be part of your program, depending on your needs:
BRANDS WE’VE WORKED WITH
