Increase Your Sales Revenue
Improve Customer Service
WITH TRAINING THAT GETS PAST ‘NO’
WHAT WE DO
We Design Tailored Sales Training Programs
All programs teach turnaround sales techniques that help you achieve and exceed your sales expectations.
Course participants are taught how to build and deliver persuasive presentations that make the shift from doing all the ‘telling’, to instead ‘asking’ and involving the client in the buying process.
Using these question-based methods also allows you and your team to skilfully respond to and overcome objections with confidence.
This all leads to you getting past ‘No’ and to ‘Yes’ more often.
SPECIFICALLY DESIGNED FOR SALES AND CUSTOMER SERVICE TEAMS OR IN-CLINIC AND IN-SALON TEAMS IN THE AESTHETIC, DEVICE, SKIN, BEAUTY AND HAIRDRESSING INDUSTRIES
PROUDLY WORKED WITH





WHAT WE TEACH
Transform Your Teams’ Sales Performance by Building Comfort and Respect, Which Delivers an Improved Customer Experience
All that happens when you just shift from ‘telling’ to ‘asking’
- Practice new listening skills
- Identify and manage buying signals
- Be comfortable navigating objections
- Develop trial closes for your product or service
- Workshop key questions for your product or service
- Practice closing techniques that fit in our industry
- Practice handling NO with just 4 words
01.
Sales Team Training
GET TO YES MORE OFTEN
Company rep-to-stockist sales training for your in-field, education and customer service teams


02.
Clinic Team Training
PERSUASIVE CLIENT CONSULTATIONS
Client consultation and conversion training for your clinic, salon and practitioner teams
03.
Event Speaking
TRANSFORM YOUR TEAM CULTURE AND LANGUAGE USING PERSUASION
Keynotes focused on creating remarkable client experiences and reducing price sensitivity

FEATURED AT
Meet Master Sales Trainer, Neil Osborne
KEYNOTE SPEAKER, SEASONED SALES TEAM CONSULTANT, MEDIA CONTRIBUTOR

Neil’s worked exclusively in the salon, clinic and aesthetic markets for more than three decades. After launching, selling and distributing major brands, as well as managing large national and international sales teams, Neil then created a sales approach built on persuasion that’s non-pressured and question based. The result is an experience that’s more comfortable, and respectful for both the seller and the buyer.
He’s since become the aesthetic and beauty industries’ foremost persuasion specialist, master trainer, business consultant and keynote speaker.
When he’s not speaking at events, he consults as a sales and growth coach to product companies and clinics and ensures all his sales and in-clinic training, keynotes, and workshops are designed and proven to create the results needed. As a result, he’s been responsible for dramatically growing hundreds of service and product-based brands and businesses, by using his industry-specific methods that lift sales, develop consultation and persuasion skills, and multiplies turnover.