Are you never sure what to say to your clients, and worry you’ll say the wrong thing at the wrong time?
Feeling nervous that your clients will think you’re pushy if you ask them to rebook?
Let’s fix that!
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+61 419 233 439
ASK ME A QUESTION
Here’s what you’ll learn by using this quick checklist:
- Keeps you focused and more persuasive
- Practicing these principles help you get to ‘Yes’ more often
- You’ll understand the do’s and don’ts of being persuasive
- You’ll avoid saying the wrong thing at the wrong time
- Feel more confident
Happy clients prove our methods work
“Over the last 18 months I have been working with Neil to increase retail sales and systemise my business, to prepare for a second location. Over this time Tan Temple has increased retail sales from 5% of income to 12%! Neil has held retail training nights with my staff and the difference it has made to my business is amazing. I would highly recommend Neil to anyone looking to boost their salon.”
“Wow, Amazing results across our network, we saw an increase on average of 48% on product sales. Could not recommend Neil enough.”
“Neil really hit the nail on the head with his take on great customer service and the way we should be communicating with clients and potential clients. The concept of Ask-> LISTEN-> Sell really resonated with me as it taught us that no matter how much we know the most important part of the interaction is to listen first. His interaction with our group was second to none I hope to work with him in the future.”
About the creator
NEIL OSBORNE – MASTER TRAINER, BUSINESS COACH AND ENTREPRENEUR
Neil Osborne has worked exclusively in the salon, clinic and aesthetic markets for over three decades. He teaches businesses and brands, how to be profitable and commercially clever.
As a sales and business coach, he’s dramatically grown hundreds of service and product-based brands and businesses, using industry-specific methods that grow their sales, develop their consultation and persuasion skills, and multiply their turnover.
“I’m always reminding my clients of ‘The Rule of Three’ – to grow their turnover, have a steady cashflow and deliver profit in their pocket, every month. Why? Because I’ve learned those very same lessons (sometimes the hard way) over the last 17+ years of coaches salons, clinics and brands, as well as owning and growing my own multi-million-dollar distribution businesses.
The principles I teach and methods I use are not only proven and easy to apply, they build sustainable growth. By transforming your processes from complex to radically simple and using an industry-specific toolkit, the growth multiplier effect is amazing.”