Consultation Confidence Starts with the Right Conversation
The 4-week Clinic Team Training That Lifts Rebooking, Retail and Revenue
A Practical, Psychology-based Course for Clinic Team Consultations
Spendsuasion® is a unique persuasion-based approach to engaging, listening and building trust with your patients and clients, built on 30+ years industry experience.
The course is delivered in just 60 minutes a week, over 4 weeks, and teaches your staff how to guide client decisions naturally, without sounding scripted or salesy.
It’s known to increase your average client transaction by 25%+
The Spendsuasion® Course is Tailored to Your Clinic & is Suitable For:
✔ Plastic Surgeons
✔ Clinicians
✔ Practice Managers
✔ Nurse Injectors
✔ Dermal Therapists
✔ Beauty Therapists
✔ Hairdressers
✔ Stylists
✔ Colorists
✔ Front of House
Ready to Stop Carrying the Sales Load Alone?
Spendsuasion® is the support you’ve been looking for.
Your team can sell—when they’re given the right tools, language and confidence.
Spendsuasion® is clear, practical and built for our industry:
✔ Train your team
✔ Boost your revenue
✔ Take pressure off yourself
Spots are limited—secure your booking now and shift your team (and your results) in just 4 weeks.
Amazing results across our network. We saw an increase on average of 48% on our product sales. Couldn’t recommend Neil highly enough
Neil is engaging and extremely knowledgeable in the beauty industry. His skills are useful for our team to utilise and maximise ‘helping our clients to buy’.
You Didn’t Open Your Clinic to Feel Like This….
You started with a dream—to create a thriving clinic, change people’s lives through skin and body treatments and enjoy the freedom and fulfilment that comes with being your own boss.
Instead, you’re wearing every hat—team leader, therapist, social media manager, cleaner, bookkeeper, therapist and emotional support for everyone in your clinic.
You get home absolutely wrecked, only to fall into your inbox and juggle overdue bills, underperforming staff and late night wine-fuelled anxiety sessions where you wonder if all of this is actually working.
You’re constantly trying to motivate your team—but it feels like you care more about the numbers than they do. You’ve tried pep talks, reminders, KPI chats but is not sticking. Some days they’re on, other days you can feel the energy shift the second you walk in – and with it, goes your revenue.
You know the difference between a ‘switched-on’ team and an off day could be $2-4K revenue… and right now, that gap matters more than ever.
You’ve invested in new equipment, new treatment, and training… but still feels like you’re the only one getting yes’s. The team is smiling, polite, friendly—but not confidently recommending treatments and retail like you know they could.
You’ve done the webinars, downloaded the freebie, even paid for someone to make your reels more ‘on brand’—but deep down you know, this isn’t a marketing problem. It’s a sales confidence problem.
Now Imagine…
Walking into your clinic to find a team that’s switched on, confident and already connecting with clients—recommending treatments, explaining product value and selling without pressure.
You’re not constantly reminding or course-correcting. You’re finally watching the team hit their targets and grow your business—without you needing to carry the weight alone.
That’s what Spendsuasion® is here to help you create.
This is Not Just Another Same-Same Training
It’s about giving your team the mindset, confidence and communication skills they need to guide clients through treatments, increase retail sales and improve rebooking—without sounding pushy or salesy.
Because when your team knows how to recommend
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- You stop carrying the entire business on your back
- You stop lying awake at 2am doing mental maths
- And you start seeing the numbers shift in the right direction
I’ve Spent The Last 30+ Years in the Beauty, Aesthetic & Clinic Industry
Along the way, I saw one thing time and again: great clinics with amazing treatments, but teams who didn’t know how to sell—and owners carrying the entire load themselves.
That’s why I created Spendsuasion®.
It’s more than just training—it’s a mindset and communication shift that helps your team confidently recommend, rebook, and upsell.
This Will Work Even if….
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- Your team says “I hate selling”
- They’re shy or unconfident
- Past training didn’t stick
- Motivation fades fast
Spendsuasion® isn’t about scripts, pressure or fake enthusiasm. It’s about teaching your team to have real conversations that lead to real results—in a way that feels natural, respectful and effective.
Because when they understand how to sell with confidence, everything changes.
My Client’s Results Speak for Themselves
Client: Amie Rose Beauty
CHALLENGE: TEAM LACKING CONFIDENCE ON HOW TO INCREASE TREATMENT AND RETAIL SALES
After completing Spendsuasion®
♦ Therapists were originally selling 7-8 units a month to clients. Now clients are buying 70 products a month
♦ Doubled business growth year on year
Client: Port Medical Clinic
CHALLENGE: ALREADY OPERATING AT A HIGH LEVEL AND WANTING TO SECURE FURTHER GROWTH
After completing Spendsuasion®
♦ Delivering better customer experiences
♦ Overall revenue growth +33.1% in just 3 months
What’s Covered in the Program
Core Philosophies
Learn the 3 foundational principles: Pre-suasion, Persuasion & Spendsuasion®, so your team can guide conversations that lead to read buying decisions.
✔ Prepare clients mentally, not jut physically
✔ Help clients move from what they want to what they need
✔ Close more confidently, without pressure
Upgrading Your Clients
Use better language to shift results
✔ Spot buying signals and upgrade opportunities
✔ Introduce additional treatments naturally
✔ Improve retail sales by supporting at-home results
Reaching Agreement
Make closing comfortable.
✔ Learn 4 proven industry-based closing methods
✔ Defuse ‘no’ moments without pressure
✔ Ask better questions that lead to ‘yes’
The Client Comfort Curve
Understand the full client journey and when to recommend.
✔ The 9 emotional phases of every visit
✔ How to time your recommendations for better results.
✔ Handovers that actually help convert
Investment
Individual Access
Perfect for solo attendees or small teams wanting to upskill a key staff member.
- Full access to the 4-week program, workbooks, email support & live Q&A.
- $895 AUD per person
Team Access (Up to 3)
Great for mid-size clinics wanting consistent sales conversions
- Full program access for 3 staff.
- Group coaching and shared learning
- $2,250 AUD per team of 3
Bespoke Clinic Program
Tailored for larger or high performance clinics. Delivered in-clinic or hybrid.
- Customised training with solid outcomes
- In-person or live/online mix
- Team based pricing structures
Guarantee
I’m confident this program will create powerful shifts in how your team communicates and converts.
But if after completing the full 4-week program you don’t see any improvements in how your team consults, recommends, or sells… we’ll offer a full refund.
No pressure. No awkwardness. Just my way of delivering on my promise.
Say Goodbye to
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- Constantly reminding your team to mention products, cross-sell and rebook clients
- Feeling like you’re the only one who cares about sales
- Team pep talks that fall flat by lunch time
- Team members backing away the moment ‘sales’ comes up
- Overthinking how to hit your targets (again)
- Pouring more money into equipment and marketing without addressing the real problem