WORKSHOPS

OUR WORKSHOPS TEACH LISTENING AND SELLING SKILLS THAT DELIVER A POWERFUL MESSAGE OF HOW TO GET TO ‘YES’, WITHOUT PUSHING

All workshops have limited numbers, enabling you to develop a deeper understanding of how to grow your brand or business. This also enables Neil to facilitate one-on-one learning and maximise group feedback to explain, in detail, how to implement the tactics shared.

You’ll learn a different way to get to ‘Yes’ – one that builds on the personal approach of asking and listening, instead of pushing for sales.

By using a style specifically suited to the salon and clinic markets – that’s non-pressure, question-based and very persuasive – sales growth opportunities will open for you and your business.

CURRENT B2B & B2C WORKSHOPS

B2C Retail Persuasion Gets to Yes

Training

B2C Retail Persuasion Gets to Yes

How do you increase sales in your Salons and Clinics…

to get 50-100% increase in retail, add-on services and treatments?

Learn the skill of persuasion, to Get to Yes

Pushing doesn’t work

Talking doesn’t work

Asking questions and listening does

 

A lot of salon therapists, nurses and hairdressers bamboozle their customers
with too much product and treatment information – so much, that they don’t end up buying anything.
Not everybody needs to know everything to buy…

That’s why this highly interactive and fun retail training program starts

with the simple realisation that ‘telling ain’t selling’.

In the B2C Retail Persuasion Gets to Yes Program, salon staff learn:

  • That persuasion (or selling) is a simple process
  • There’s a beginning, a middle and an end
  • Once they follow the process, their confidence grows and so does retail sales.

This workshop is highly interactive and suits a group of your clients.

But be aware, they’ll be required to have fun and lots of laughs.

Your clients and their staff will leave with:

  • A smile
  • A new professional skill
  • A completed workbook
  • Renewed motivation and desire to implement
  • A clear action plan of what to say and do, how to do it and when

They’ll learn:

  • The 4 steps of persuasion, using the ‘Wheel of Persuasion’
  • How to ask great questions
  • Identifying a buying signal and how to respond
  • How to upgrade a client
  • 3 comfortable ways to close a sale
  • What to say when a client says ‘No’
  • How to use the ‘Rule of 3’

A variety of structures and program content is available.

Our most popular Retail Persuasion Workshops are:

  • Get to Yes
  • 3 Steps to Introduce a New Treatment or Product
  • How to Upgrade a Client
  • What to do When Your Client Says ‘NO’
  • How to Make Closing Easy, Every Time

To discuss a program designed for you and your clients, contact Neil for options.

REAL WORLD INDUSTRY RESULTS FROM MY B2C RETAIL TRAINING

“So far I have focused on asking more questions and taking time to hear what the client needs to say. Have already noticed a change in my sales.”

Nicole Claughton – Laser Clinics Australia

“Neil really hit the nail on the head with his take on great customer service and the way we should be communicating with clients and potential clients.The concept of Ask-> LISTEN-> Sell really resonated with me as it taught us that no matter how much we know the most important part of the interaction is to listen first. His interaction with our group was second to none and I hope to work with him in the future.”

Charlotte Antwan – Evolution Laser Clinics

“Since undertaking the GET To YES program, my confidence in sales has grown, my product sales are the best they have been since starting with the company and I’m selling an increased number of skin packages.”

Sarah McPherson – Laser Clinics Australia

SUBSCRIBE to the GET to YES Podcast

Selling in the Hair, Beauty & Body Industries

iTunes - Stitcher - Google Play - Omny - Android

TAKE THE GUESSWORK OUT OF YOUR GROWTH

Your business faces unique challenges. In a private Sales Training Program or Workshop, we’ll tailor our proven GET to YES framework to solve them. Let us come to you. We’ll help you understand that asking and listening works better than talking, to grow your sales. Schedule a no-pressure phone call to learn more.

B2B Handling Objections 1.0

Training

B2B Handling Objections 1.0

Are Sales Objections Stopping Your Team From Securing Sales?

Learn 3 simple steps to overcome objections

When hit with a sales objection, most salespeople react with either a ‘fight’ or ‘flight’ mode.
Neither gets them closer to the magical ‘Yes,’ or achieving their sales targets.

Overcome the issue and increase your sales teams’ sell-in results

with a live 60-minute industry-based video conference training session.

In our B2B Handling Objections 1.0 Video Training Conference Call, your sales team will discover:

  • How to resolve sales objection frustrations
  • 3 ways to turn a sales objection around
  • How to turn a sales objection into a conversation

This interactive video training call will build your team’s confidence

to overcome sales objections and secure more sales.

During your video conference call training, your team learns:

  • How to handle classic sales objections
  • How to use the ‘Rule of 3’
  • The three types of sales objections: public, personal and private
  • How to respond to a sales objection and gather more information
  • How some sales people bash away at that first-level objection, with no success
  • The key question to move beyond that first-level objection to uncover the second layer
  • How and when, to unpack and offer your solution
Each video conference training call is conducted via Zoom, to a maximum of 10 delegates.

For larger groups, contact Neil for options.

PROFESSIONAL PRAISE FOR MY SALON-SPECIFIC TRAINING

“Neil has a wonderful skill of changing the perception of a sales team and what they perceive to be correct way of selling. Your ideas and training held the interest of the team all day. I’m sure there will be a lot more new accounts after this training.”

Lesley McKernin – National Sales Manager, Inika Cosmetics

SUBSCRIBE to the GET to YES Podcast

Selling in the Hair, Beauty & Body Industries

iTunes - Stitcher - Google Play - Omny - Android

TAKE THE GUESSWORK OUT OF YOUR GROWTH

Your business faces unique challenges. In a private Sales Training Program or Workshop, we’ll tailor our proven GET to YES framework to solve them. Let us come to you. We’ll help you understand that asking and listening works better than talking, to grow your sales. Schedule a no-pressure phone call to learn more.

All our workshops are currently full. But don’t worry, please ask and we’ll put you on the wait-list for the next workshop – that way, you’ll be advised before anyone else, when ticketing re-opens. Oh…and don’t forget to let me know which workshop you’re interested in attending. Thanks.

WORKSHOP GALLERY

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WHAT’S BEEN SAID

“The program provided me with the appropriate knowledge to provide, not only myself but mostly my staff to achieve results. It opened a view of a whole new and different level to close the sale.”

Sweetlana – Evolution Laser Clinics

Attendee: SALON Sales Skills Training

“Neil is very inspiring and informative, obvious that Neil is based in our industry which ensures that the information he delivered was appropriate.”

Karen – Margifox

Attendee: GROWTH Selling Sales Training

“Different but very impactful approach. Challenged my usual thought process, opened up my mind. Took me out of my comfort zone. Mind blowing actually.”

Tania – Total Beauty Network

Attendee: GROWTH Selling Sales Training

“Neil is very engaging and extremely knowledgeable in the beauty industry. His skills would be very handy for our team to utilise and maximise ‘helping our clients to buy.”

Hanni – Laser Clinics Australia

Attendee: Sales Skill Development Workshop

“Neil interested me because he gave real life practice situations and quotes/questions to use and analyse.”

Salv – Adnohr Marketing

Attendee: GROWTH Selling Sales Training