Last week I was training on-road with a hairdresser-turned-rep – who, it turned out, was another (different one) of the five types of sales reps in the Salon Industry.
Newly promoted to the position (from having been an educator), she was working in a mid-sized, underdeveloped sales territory.
As you’d expect, given her background, her level of product knowledge was nothing short of amazing. She comfortably discussed different techniques and creative colour formula’s.
She was Very Impressive.

A recent day on-road with a beauty rep reminded me of a type of rep that frequents our industry – The Caller. Harmless and gentle, they mean well but just can’t get past their desperate habit of “calling”