Bringing Smiles Back to Salons. Do you have a service culture of ‘Yes’ in your salon?

Bringing Smiles Back to Salons. Do you have a service culture of ‘Yes’ in your salon?

“Yes. Now, what was your question?” Saying that felt great didn’t it ¬… and it was even better for the person you said it to – perhaps a smile even appeared? One of the secrets in creating a memorable customer experience is to make your salon ‘better than it has to be’ and a simple way to start doing that is to master the art of “Yes,” which in turn gifts your customers’ with a smile.